Delivery & Shipping Policy
At PIKKU GIFTS, we take great care in packing and delivering every order so it reaches you safely and on time.
Order Processing
✔Orders are typically processed within 1–3 business days after confirmation.
✔Customized or bulk orders may require additional processing time. Estimated timelines will be shared with you in advance.
Shipping & Delivery
✔We deliver nationwide and also serve international customers where applicable.
✔Delivery timelines depend on your location and the nature of the order.
✔Once shipped, tracking details (if available) will be shared with you.
International Orders
✔International delivery timelines and charges vary by destination.
✔Any customs duties, taxes, or import charges are the responsibility of the customer.
Packaging
✔All items are carefully packed to ensure protection during transit.
✔Gift packaging or special packing requests can be arranged on request.
Delays
While we strive for timely delivery, delays may occur due to:
✔Courier issues
✔Weather conditions
✔Public holidays
✔Customs clearance (for international orders)
We appreciate your understanding in such cases.
Need Help?
For delivery-related questions, please contact us at:
Email: pikku@pikkugifts.com
Phone / WhatsApp: +358-400685063
Käyttöehdot
Welcome to PIKKU GIFTS. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.
Products & Availability
✔All products are subject to availability.
✔We reserve the right to modify or discontinue products without prior notice.
✔Product images are for reference; slight variations may occur due to handcrafted or customized nature.
Pricing & Payments
✔All prices are listed in EURO unless stated otherwise.
✔Prices may change without prior notice.
Full payment is required before order processing begins.
Custom & Personalized Orders
✔Customized or personalized items are made specifically for you.
✔Such orders cannot be canceled, returned, or refunded, unless damaged or incorrect due to our error.
✔Please review customization details carefully before placing your order.
Delivery Responsibility
✔Delivery timelines are estimates and not guaranteed.
✔PIKKU GIFTS is not responsible for delays caused by courier services or external factors beyond our control.
Returns & Refunds
✔Returns are accepted only for damaged, defective, or incorrect items.
✔Claims must be reported within 48 hours of receiving the order.
✔Please refer to our Palautuskäytäntö for full details.
Privacy
✔Your personal information is handled with care and used only to process orders and inquiries.
✔We do not share customer information with third parties without consent.
Limitation of Liability
✔PIKKU GIFTS shall not be liable for any indirect or consequential damages arising from the use of our products or website.
Changes to Terms
✔We reserve the right to update these terms at any time.
✔Continued use of the website implies acceptance of any changes.
Contact Us
If you have any questions regarding these terms, please contact us at:
pikku@pikkugifts.com